Strata and residential security in Metro Vancouver
We work for strata councils and property managers in towers and townhouse complexes across the Lower Mainland, and for owners of private houses and estates. Services include concierge, on-site guards and mobile patrols at any hour, with reporting tailored to council's requirements.
A usual strata set-up
Coverage is built around the building: a concierge at the desk, on-site guards, and patrol visits that cover the parkade, the amenity rooms and the building perimeter. It is available 24 hours a day, and can start small and be extended later.
Bylaws and noise complaints
Guards attend noise and nuisance complaints, ask people to stop, and write down what happened and when. They record bylaw breaches for council. Enforcement stays with council.
Private houses and estates
We also protect private homes, with on-site guards, mobile patrol visits, and coverage while the owners are away or during a renovation.
What's included
- Patrols of parkades, amenity rooms and the building perimeter, day or night
- A concierge at the front desk
- Noise and nuisance complaints attended and written up
- Bylaw breaches recorded for council
- Guards and patrol visits for private houses and estates
- Reports written so council can table them at a meeting
Who it's for
Where it comes up most
How it starts
- 1.
You call or send the form
Tell us what the site is, where it is, and the hours you're thinking of.
- 2.
We look at the site with you
We walk the site, ask what has gone wrong before, and agree what the guard should do.
- 3.
Post orders and a written quote
You get the hours, the duties and the price in writing. The post orders are signed off by you before the first shift.
- 4.
The guard starts
A licensed guard, briefed on your post orders. Reporting follows what was agreed for your site.
Questions we get asked
Something else? Call (672) 699-8229.
Are your guards familiar with our bylaws?
Yes. Guards are briefed on your bylaws and post orders before their first shift. They record contraventions, and enforcement remains with council.
Can coverage start on a limited basis?
Yes. Coverage can begin with weekend patrols and be extended later. We provide quotes for both options so that council can compare.
Do you provide security for private houses?
Yes. Residential security for houses and estates is offered separately from strata work, and includes on-site guards, mobile patrol visits, and coverage while the owners are away or during a renovation. Contact us to discuss your requirements.
What reporting does council receive?
Reporting is agreed with council or the property manager. It can include incident reports and a summary of patrols and incidents suitable for a council meeting or the annual general meeting.
Areas we serve
Metro Vancouver and the Fraser Valley: Vancouver, Burnaby, Richmond, Surrey, Delta, Coquitlam, North Vancouver, New Westminster, West Vancouver, Port Moody, Pitt Meadows, Maple Ridge, Langley, White Rock, Abbotsford and Chilliwack.
Let's discuss your security needs
Every property has unique security requirements. Contact Westbay Security to discuss your needs, explore available security services, and request a customized quote for your property or business.